Several months ago now, we sat down around our conference table in the office and made the difficult decision to discontinue services for a few customers. These are excruciating decisions for any entrepreneur but the reasons were important and varied and the list was a very short one. For some of them, snow removal was included in their contract. We wanted to get this letter of discontinuation of services into their hands as soon as possible so as to give them plenty of time to find a new contractor. The letters were written and sent out.
A few days ago, we had our first snow of the year. Imagine our surprise when no less than three of these customers whom we sent letters to in a timely fashion called to yell at us for not showing up. One claimed they never got the letter. However, because we know of this particular person’s penchant to ignore letters such as these, we also emailed it to her. We know she got it. A second flippantly said he just didn’t bother to open the letter. I am not sure of the third’s excuse.
At first, I was astounded at the lack of professionalism that plagues this world. One of these was an apartment complex. Another was a business. The third was a homeowner. How do you justify not opening a letter if you are in charge of an apartment complex or a business? I have to admit I was floored at the lack of responsibility.
But even stranger– they berated and scolded us for not doing their snow. They listed all of the reasons why we should do their snow. They listed what all their good “customer” attributes were. One just yelled.
As if this were our fault. How dare we discontinue them as a customer?
As I thought about this, I couldn’t help but think on how this is such a wonderful analogy for man’s approach to God’s Word.
God has written them a letter and they refuse to open it. They refuse to read it and see what it says. In it, He has told us His wonderful plan on how we can be saved from eternal damnation. It’s amazing! But people just don’t bother.
And yet, people will shake their fist at God and blame Him. Why didn’t you tell me, God?? How could you send a nice person like me to hell, God?
But He has told us. He has told us everything we need to know.
But, you may be asking, what about that person who doesn’t have a Bible?
The Bible says in Romans 1:20 says that all men are without excuse. That there is something inside all men that tells them there is a God. It’s up to man to search after God rather than to give heed to their own futile thoughts and follow their darkened hearts.
I know of several Christians who tell the story of searching after God. For each of them, at some point in their journey, God provided someone to tell them the truth about Himself. Someone to point them to the Bible and to pure doctrine. God won’t let anyone suffer from the lack of His Word who truly desires to know the truth. Even illiterate Pacific islanders and tribes in the heart of Africa back in the 1800s were able to understand salvation. God will make a way for the searcher to find what he is looking for.
And so all of us are without excuse.
Just as our company wasn’t responsible for whether or not our customers chose to read the letters we wrote, so God is not responsible for the whether or not we read His letter.
May we choose to read that letter. Because nothing is more important. It’s life and death. Eternal life and eternal death.